Safari FAQs
1. What is the best time to go on a safari?
The best time for a safari largely depends on the specific destination and what you hope to see. In general:
- East Africa (Kenya, Tanzania, Uganda, and Rwanda): The dry season, from June to October, is ideal for wildlife viewing as animals gather around water sources and vegetation is sparse, making it easier to spot wildlife.
- Peak season – (June to Oct) Middy- (Jan to Mar/ Nov to Dec) Low – (Apr & May).
- What should I pack for a safari?
Pack light but smart. Kindly Click on this link for more details. XXXXXX
Essentials include:
- Clothing: Neutral colors (khaki, beige, olive) to blend with the environment, lightweight and breathable fabrics, a warm jacket for early mornings, and rain gear. Avoid bright colors and camouflage.
- Footwear: Comfortable, sturdy walking boots or shoes suitable for varied terrain.
- Accessories: Sunglasses, a wide-brimmed hat, sunscreen, insect repellent, (may be cliganic bracelet) etc.
- Do I need vaccinations or health precautions for a safari?
- Yellow Fever: Required for entry into some African countries. Proof of vaccination is often needed.
- Malaria: Recommended prophylaxis depending on the region and season. Consult your doctor for the most suitable medication.
2. What Travel Documents Do I Need To Travel To East African Countries?
When planning your trip to East Africa; Kenya, Uganda and Tanzania, it’s essential to have the following documents in order:
- Passport:
- Ensure your passport is valid for at least six months beyond your intended date of entry.
- Check that you have at least one blank page available for visas or entry stamps.
- Visas:
- Kenya: A Tourist eTA is required for Canadian and American citizens. You can apply online through the eTA portal.
- Tanzania: A visa is required, you can apply online.
- Uganda: A visa is necessary; you can secure it online.
- Health Precautions:
- A yellow fever vaccination certificate may be required, particularly if you are coming from a country where the disease is endemic. Keep your vaccination card handy.
- Consult your healthcare provider for any recommended vaccinations and health precautions before traveling.
- Travel Insurance:
- We highly recommend you purchase Travel Insurance to cover you in case of eventualities like trip cancellation, interruption and emergency medical needs. It’s mandatory to have travel insurance when staying at some camps and lodges.
3. What’s included In a Typical Safari Package from DK Grand Safaris?
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- Accommodation
- Lodges, Villas or Camps: Staying in comfortable lodges or tented camps, providing a unique safari atmosphere.
- Meals: Full board meals during the safari, bed and breakfast in city accommodations, and half board for beach stays.
- Transportation
- Safari Vehicle: We use 4×4 safari vehicle equipped for game drives, accompanied by a knowledgeable driver-guide.
- Airport Transfers: Transfers to and from the airport are included in your package.
- Internal Flights: Depending on the specific safari package, internal flights may also be included.
- Game Drives
- Scheduled Drives: Daily game drives to explore national parks and reserves, offering opportunities to see wildlife in their natural habitats.
- Professional Guides: Our local professional English-speaking driver-guides are extensively trained and bring a wealth of knowledge and experience to your safari experience. With a deep understanding of the wildlife and ecosystems, they are dedicated to sharing their insights, ensuring you gain a rich appreciation for the diverse flora and fauna around you.
- Binoculars: Upon request, we can provide a shared pair of binoculars for your safari. However, we highly recommend bringing your own favorite pair for optimal animal scouting. Having your personal binoculars will enhance your experience, allowing you to fully appreciate the wildlife and capture those unforgettable moments.
- Park Fees
- Entry Fees: All park and reserve entrance fees are included, covering access to wildlife areas unless specified otherwise.
- Conservancy Fee: Conservancy fees are included for safari packages staying in the private conservancies for private and up-close viewing of wild animals. Additional fees may be incurred incuse you need to visit the main parks and Game reserves especially in the Masai Mara Game Reserve.
- Activities
- Cultural Visits: Engage with local communities or schools/colleges, providing insight into their cultures and traditions.
- Maasai Village Visit: While traveling with DK Grand Safaris, you are guaranteed a complimentary optional tour to a Maasai village during your stay at Amboseli National Park. This unique opportunity invites you to immerse yourself in the vibrant lifestyle of one of Africa’s most renowned tribes, offering a deeper understanding of their customs, heritage, and way of life.
- Special Activities: Explore a range of unique experiences, including hot air balloon rides, boat safaris, night safaris, guided photography sessions, nature walks, horseback safaris, stargazing, bush meals, sundowners, bird watching, and cultural visits. These special activities can significantly enhance your safari experience, offering opportunities for adventure, learning, and cultural connection. When planning your trip with DK Grand Safaris, the best safari company in Kenya, let us know which activities interest you, and we’ll work to incorporate them into your itinerary for an unforgettable adventure!
- Beverages
- Drinking Water: At DK Grand Safaris, we prioritize your comfort during your adventure. That’s why we provide complimentary bottled water in the safari jeep to keep you hydrated throughout your journey. To enhance your experience further, we invite you to share your favorite soft drink with us. Let us know your preferred beverage, and we’ll ensure it’s stocked in the vehicle, making your safari even more enjoyable.
- On-Site Drinks: Depending on the package, some lodges, hotels, villas and camps include complimentary beverages such as water, tea, and coffee.
- Meals
- Full Board: All meals included while on safari, bed and breakfast for city stays, and half board for beach resorts.
- City Meals: Upon your arrival, your accommodation for the first night will be booked on a bed-only basis. The following day, you will enjoy bed and breakfast, providing a convenient start to your day of adventure. Please note that this arrangement may vary if specified differently in your private customized safari package.
- Dietary: If you have any specific requests or dietary needs, please feel free to let us know in advance, and we will do our best to accommodate you.
- Pre & Post-Safari Support
- Guaranteed Safari Departure: At DK Grand Safaris, we are proud to offer Guaranteed Safari Departures, ensuring that your safari experience will proceed as scheduled, regardless of the number of participants, once your booking is confirmed. This commitment provides you with peace of mind, allowing you to plan your adventure confidently without the worry of last-minute cancellations due to low participant numbers.
- Follow-Up: Opportunities for feedback and assistance with future travel plans, including recommendations for other destinations.A typical safari package from DK Grand Safaris, the best safari tour operator in Kenya offers a range of features designed for a comprehensive and enjoyable experience. Here’s a detailed overview:
Optional Add-Ons
- Private Vehicles: Option to book a private safari vehicle for your family or group for a more exclusive experience.
- Extra Nights: Opportunities to extend your stay with additional nights or excursions tailored to your interests.
- Volunteer Opportunities: Some packages may include options to engage in conservation projects or community service.
Customization
When booking, be sure to check the specific details of your chosen package, as inclusions may vary. Our team is happy to customize the package to suit your preferences and interests! By choosing DK Grand Safaris the best Kenya tour company/operator, we ensure every aspect of your safari is thoughtfully planned, allowing you to focus on creating unforgettable memories while experiencing the beauty and diversity of Africa wildlife and culture. If you have specific interests or additional questions, feel free to reach out, and we can further tailor your safari experience! Your satisfaction is our goal, and we’re here to cater to your preferences as you explore the beauty of the wild.
- Accommodation
4. Do You Book International Flights?
Unfortunately, we do not book international flights. We recognize that every traveler has unique preferences and expectations. Some may wish for a stopover in Europe or the Middle East to explore another destination, while others might prefer to use airline miles they’ve accumulated over the years.
To ensure your travel experience aligns perfectly with your needs, we recommend booking your international flights independently. This way, you can customize your itinerary to suit your preferences.
Here are some major airlines that operate flights to and from Nairobi’s Jomo Kenyatta International Airport (NBO) with connections from major U.S. and Canada hubs (excluding Kenya Airways, which offers direct flights from JFK to NBO and back):
- British Airways – Connects through London (LHR).
- Air France – Connects through Paris (CDG).
- KLM – Connects through Amsterdam (AMS).
- Emirates – Connects through Dubai (DXB).
- Qatar Airways – Connects through Doha (DOH).
- Brussels Airlines – Connects through Brussels (BRU).
- Ethiopian Airlines – Connects through Addis Ababa (ADD).
- Etihad Airways – Connects through Abu Dhabi (AUH).
- Turkish Airlines – Connects through Istanbul (IST).
These airlines provide a range of options for travelers flying to Nairobi from various U.S. and Canada cities.
5. What Type Of Accommodation Should I Expect?
When planning a safari package with DK Grand Safaris, the recommended Kenya safari tour operator, you’ll encounter a diverse range of accommodation options, each offering unique experiences tailored to different tastes and budgets. All our tour packages include accommodations in hotels, lodges, camps and villas, featuring double or twin beds depending on the guest’s request, and they are strategically located near the main attractions, ensuring easy access to wildlife viewing and activities. Here’s a comprehensive overview of what you can expect:
- Luxury Lodges
- Features: Expect spacious rooms with private balconies, en-suite bathrooms, and high-end furnishings. Many luxury lodges provide gourmet dining experiences, spa services, and outdoor activities like guided nature walks.
- Tented Camps
- Features: These camps offer a unique glamming experience, combining comfort with a close-to-nature feel. Rooms are typically spacious canvas tents equipped with comfortable beds and en-suite bathrooms. Many include communal dining areas and fire pits for evening gatherings.
- Hotels and Villas
- Features: These accommodations are ideal for travelers who prefer modern amenities alongside safari experiences. Expect comfortable rooms, restaurants, swimming pools, and fitness centers, often located conveniently for exploring nearby attractions.
Each accommodation type is designed to enhance your safari experience, providing comfort while keeping you close to the stunning landscapes and wildlife of Kenya. If you have specific preferences or need assistance in choosing the right option for your safari, feel free to reach out to DK Grand Safaris, the best safari tour operator in Kenya! We’re here to help you create unforgettable memories in the heart of the wild.
6. What Type Of Safari Vehicle Do You Use?
When it comes to safari vehicles, we prioritize high-end 4x4s that combine luxury with functionality. Our vehicles are designed for comfort, visibility, and durability, making them ideal for traversing Kenya’s diverse landscapes.
Features of Our Safari Vehicles:
- Luxurious Comfort: Each vehicle is equipped with plush seating that provides ample legroom, allowing you to relax during long drives.
- Refreshments Onboard: Enjoy complimentary snacks and drinks, ensuring you stay refreshed while immersing yourself in the breathtaking scenery.
- Connectivity: Our vehicles feature Wi-Fi and charging ports, allowing you to stay connected and share your adventure in real time.
- Cooling Amenities: With onboard coolers or mini-fridges for drinks and snacks, you can enjoy refreshments at your convenience during your safari.
- Optimal Visibility: All of our 4x4s have pop-up roofs or large windows, providing unobstructed views for wildlife photography and sightseeing.
7. Should We Get A Taxi From The Airport To The City Hotel?
You can leave your transportation worries behind! At DK Grand Safaris, the best safari tour operator in Kenya, we offer complimentary airport transfers from the main international airports, ensuring a hassle-free experience regardless of your flight’s arrival or departure times.
Once you’ve cleared customs and immigration, simply look for a paging board with your name and our company logo. Our friendly airport representative will be there to warmly greet you and assist with your luggage, making your arrival as stress-free as possible.
Your comfort is our priority. Our representative will escort you to a comfortable vehicle, ensuring you enjoy a pleasant ride to your hotel. Along the way, feel free to ask any questions about your upcoming safari—our team is happy to help!
On your last day, we’ll take care of your transfer back to the airport, allowing you to relax and savor your final moments in Kenya without worrying about logistics.
If you have any questions or special requests regarding your transfers, please don’t hesitate to reach out. We’re here to make your journey as seamless and enjoyable as possible!
8. What Is The Best Age For Children To Go On Safari In Kenya?
When considering a safari with children, it’s essential to choose a recommended Kenya safari tour operator for guidance. The ideal age for a safari often depends on individual circumstances and the type of experience you seek. Generally, children aged 5 and older are better suited for safari adventures, as they can appreciate the experience and adhere to safety guidelines.
For gorilla and chimpanzee trekking, children must be at least 15 years old. This age requirement ensures that they possess the maturity to listen and follow instructions while also reducing the risk of infectious diseases. For these reasons, children under 15 are not permitted to trek the mountain gorillas.
For families with younger children, we offer nanny services upon request for an additional fee, ensuring that everyone can enjoy the experience comfortably and safely.
Popular Activities for Children While on Safari
- Junior Ranger Programs
- Many lodges, villas and camps offer programs where children can learn about wildlife, tracking, and conservation. Kids participate in nature walks, animal track identification, and interactive sessions with guides.
- Nature Walks
- Guided walks allow children to explore the environment up close, learning about plants, insects, and smaller animals, which fosters a deeper appreciation for nature.
- Bird Watching
- Introduce children to bird watching, which can be both fun and educational. Using binoculars and field guides, children spot and identify various bird species, often with the help of our guides.
- Game Drives
- Family-friendly game drives in comfortable vehicles let children witness wildlife in their natural habitat. We provide snacks and engage kids with questions about the animals they see, making it a fun learning experience.
- Arts and Crafts
- Some lodges, villas and camps offer arts and crafts activities themed around safari experiences. Children can create animal masks, paint landscapes, or make nature-inspired art, encouraging creativity.
- Storytelling Evenings
- Evening storytelling sessions around the camp fire can captivate children’s imaginations. Our guides share tales of African folklore, wildlife adventures, and conservation stories, fostering cultural appreciation.
- Visit to Local Communities
- DK Grand Safaris packages include visits to nearby local villages or communities, where children can learn about local cultures, traditions, and ways of life, enhancing their understanding of the region.
Important Considerations
- Age Restrictions: We will advise you on age restrictions for specific activities based on different lodges or camps.
- Safety First: Ensure that children understand safety protocols, especially during game drives and nature walks.
- Engagement: Encourage curiosity and participation to make the experience enjoyable and educational.
Conclusion
A safari offers a wealth of activities for children, turning the adventure into a fun and educational experience. With programs designed to engage young minds and foster a love for nature, families can create unforgettable memories together. For more information on family-friendly safari options, feel free to contact DK Grand Safaris, the top luxury tour operator in Kenya! We’re here to help you plan an unforgettable adventure!
9. Can I Book A Private Luxury Family Safari In Kenya?
Absolutely! At DK Grand Safaris, the premier luxury tour operator in Kenya, we specialize in creating private family safari packages tailored to your specific needs and preferences. Here’s why a luxury family safari is an extraordinary choice:
- Quality Time Together: Enjoy meaningful family bonding away from daily distractions, creating unforgettable shared experiences.
- Educational Experience: Safaris provide a unique opportunity for children and adults to learn about wildlife, ecosystems, and conservation firsthand, sparking a passion for nature.
- Customizable Itineraries: Our luxury family safaris can be tailored to fit the interests of every family member, ensuring that activities and accommodations suit everyone’s preferences.
- Adventure and Excitement: With thrilling game drives and guided nature walks, there are countless activities to keep the whole family engaged.
- Cultural Exposure: Many safaris include visits to local communities, enriching your travel experience with insights into diverse cultures and traditions.
- Comfort and Convenience: Luxury lodges, villas and camps often feature family-friendly amenities, such as spacious family rooms, pools, and activities for kids.
- Safety and Support: Traveling with a reputable safari operator ensures safety and expert guidance, providing peace of mind for parents.
- Health Benefits: Time spent in nature can reduce stress, improve mood, and promote overall well-being, making your family safari a refreshing getaway.
- Unique Activities for Kids: Many lodges, camps offer specialized programs like Junior ranger activities, arts and crafts, and storytelling to engage children in fun and educational ways.
- Private Experience: A private safari allows you to set your own schedule and enjoy a more personalized experience, enhancing your adventure.
- Opportunity for Reflection: Time in nature fosters meaningful conversations about wildlife and conservation, deepening family connections.
- Memorable Wildlife Encounters: Witnessing animals in their natural habitat is awe-inspiring and can ignite a lifelong passion for wildlife and conservation.
Getting Started with Your Luxury Family Safari in Kenya
To initiate the booking process, reach out to us via, email, WhatsApp or call.
Kenya – Nairobi
- Email: info@dkgrandsafaris.com
- Phone: +254.722.740.615
North America
- Email: swainandassociates@telus.net
- Phone: 604.838.7736
Please include your family’s details, preferred travel dates, and any specific interests or requests. We’ll respond promptly to help you plan an incredible family safari adventure!
A Heartfelt Testimonial
Declan O’fee, Seven Years Old
“This has been my lifetime gift from my grandparents; the joy of spending ten days together with them, my parents, and siblings was so touching. Watching animals in their natural habitat, especially after all those years of watching wildlife on TV since I was two years, was my dream come true. Sharing meals and moments of laughter not only creates lasting memories but also strengthens our family bonds. My heartfelt wish for my grandparents is I pray God keeps you safe and healthy as you are because once I grow up, I will bring you back to Africa.”
If you are ready to start planning your private luxury family safari in Kenya, don’t hesitate to reach out. We look forward to helping you create unforgettable memories together!
10. Can I Combine Our Safari Package With Another Extension?
Absolutely! At DK Grand Safaris, the top luxury tour operator in Kenya, we’re thrilled to help you enhance your safari adventure by combining it with various exciting extensions. Whether you’re dreaming of a relaxing beach getaway, cultural immersion, gorilla trekking, a visit to Victoria Falls, or additional wildlife exploration, we can tailor your itinerary to suit your desires.
How to Combine Your Safari Package:
- Explore Your Options:
- Consider the types of extensions that interest you:
- Beach Extensions: Relax on the stunning beaches of Mombasa, Diani, or Zanzibar.
- Gorilla Trekking: Experience an once-in-a-lifetime opportunity to see these magnificent creatures in their natural habitat.
- Cultural Experiences: Engage with local communities, participate in traditional activities, and learn about the rich cultures of East Africa.
- Additional Wildlife Safaris: Extend your adventure with visits to neighboring countries like Tanzania (Serengeti, Ngorongoro Crater).
- Victoria Falls: Discover one of the world’s most breathtaking natural wonders.
- Consider the types of extensions that interest you:
- Reach Out for Customization:
Contact us with your ideas or specific destinations in mind. Our expert team will work closely with you to create a personalized itinerary that incorporates your safari and desired extensions.
Kenya (Nairobi Offices) info@dkgrandsafaris.com
North America Office swainandassociates@telus.net
- Receive Your Customized Quote:
- After discussing your preferences, we will provide a comprehensive quote outlining your full itinerary, including accommodations, activities, and pricing details.
- Confirm Your Extended Booking:
- Once you’re satisfied with the updated itinerary, simply confirm your booking with us. We’ll guide you through the payment process and secure all necessary reservations.
- Prepare for Your Extended Journey:
- After your booking is confirmed, we’ll provide detailed information to help you prepare for your safari and any additional activities. This includes packing tips, travel documents, and specific recommendations for your extensions.
Benefits of Combining Your Safari:
- Enhanced Adventure: Combining experiences allows you to fully immerse yourself in the beauty and diversity of East Africa, maximizing your travel experience and time.
- Tailored Itinerary: Customize your journey to reflect your personal interests, ensuring that each moment is meaningful and enjoyable.
- Coordinated Logistics: Our team will handle all logistics, from transportation to accommodations, ensuring a seamless and hassle-free experience.
If you have specific ideas or need recommendations for extensions, don’t hesitate to contact us. We’re dedicated to helping you craft the perfect safari experience that you’ll cherish for years to come!
11. Can We Visit A Local School Or Village While On Safari?
Yes, absolutely! Visiting a local school or village is a fantastic way to enrich your safari experience and gain deeper insights into the culture and daily life of the communities in Kenya. At DK Grand Safaris, one of the top ten tour company in Kenya, we can arrange these cultural excursions as part of your itinerary.
What Kind of Donations Can I Bring?
If you’re considering bringing donations, here are some helpful suggestions:
- School Supplies: Notebooks, pens, pencils, crayons, and educational materials.
- Beauty Products: Toiletries, shampoo, cleansers, moisturizers, styling products.
- Sports Equipment: Balls, nets, or any other sports gear to promote physical activity.
- Clothing: Gently used or new clothing suitable for school children. T-shirts, sweat pants, socks, pajamas, sweaters, jackets, mittens, hats, caps, sunglasses or gloves.
- Books: Storybooks or educational books in English or local languages.
- Art Supplies: Materials for crafts, including paper, paint, and brushes.
- Healthy Supplies: Sanitary towels, eye glasses, gloves etc.
- Children Supplies: Toys
- IT supplies: Laptops, phones, flash disks, iPad etc.
For specific donation ideas, please click on the link below. XXXXXXXXX
Benefits of Visiting a Local School or Village
- Cultural Understanding: Engage with students and teachers to gain insights into local traditions and values.
- Support for Local Education: Raise awareness of the challenges faced by schools and potentially provide support through donations or volunteer efforts.
- Building Connections: Create meaningful connections with local children, enhancing your travel experience.
- Inspiring Young Minds: Your visit can encourage local children to pursue their dreams and broaden their horizons.
- Hands-On Experience: Participate in classroom activities or sports for an interactive learning experience.
- Promoting Global Citizenship: Learn about global educational challenges, fostering empathy and responsibility.
- Personal Growth: Reflect on your own education and the importance of giving back.
- Supporting Local Economy: Your visit can benefit local businesses and the economy.
- Promoting Cross-Cultural Dialogue: Break down stereotypes and foster understanding through interaction.
- Enriching Family Experiences: A great educational opportunity for children, teaching global citizenship and empathy.
- Awareness of Educational Needs: Highlight specific challenges schools face.
- Learning Local Languages: Engage with students to learn local phrases, enhancing cultural understanding.
- Building Empathy and Compassion: Understand the realities of different childhood experiences.
- Encouraging Future Visits: A positive experience may motivate return visits or ongoing support.
- Enhancing Adventure Narrative: Add depth to your travel stories with unique experiences.
Visiting a local school creates a unique opportunity for cultural exchange, personal growth, and meaningful connections, making your safari adventure even more memorable with DK Grand Safaris. If you’re interested in incorporating this into your itinerary, let us know!
12. How Can My Family Get In Touch With Us While On Safari?
Staying connected with your family during your safari adventure is essential, and DK Grand Safaris, the best safari tour operator in Kenya, offers various options to help you keep in touch. Here’s how you can stay connected while enjoying your journey:
- Mobile Phones:
- Wi-Fi Availability: Most Hotels, Villas, lodges, camps provide complimentary Wi-Fi, allowing you to send messages or make calls through apps like WhatsApp, Skype, or FaceTime.
- Roaming Services: Check with your mobile provider about international roaming options, but be mindful of potential charges.
- Local SIM Cards:
- Purchasing a local SIM card upon arrival can be a cost-effective way to stay connected, providing you with a local phone number and data for calls and messaging throughout your safari.
- Satellite Phones:
- In more remote areas, some lodges and camps offer satellite phones for guests. These can be used for emergencies or essential communications. Inquire in advance to see if this option is available.
- Starlink Services:
- Starlink, the satellite internet service from SpaceX, is expanding its coverage globally, including in Kenya. This offers high-speed, low-latency internet, particularly beneficial in remote areas while on safari.
- Emergency Contact via Safari Operator:
- Share DK Grand Safaris’ contact information with your family and friends. In case of urgent messages, they can reach out to us, and we will facilitate communication with you.
- Scheduled Check-Ins:
- Plan specific times to contact your family through phone calls or messages. This routine allows you to stay in touch without interrupting your safari experience.
- Email:
- If Wi-Fi is available, you can send emails. Most hotels, villas, lodges and camps offer basic connectivity, allowing you to keep your family updated on your journey.
- Social Media:
- Consider sharing your experiences on social media platforms if you have internet access, so your family and friends can follow along with your adventure in real-time.
- Safari Vehicle Connectivity:
- Our safari vehicles are equipped with Wi-Fi, ensuring connectivity which is approximately 70% due to local Kenyan network coverage.
By utilizing these communication methods, you can enjoy your safari while keeping your family and friends informed and connected. If you have specific needs or concerns about staying in touch, don’t hesitate to reach out to DK Grand Safaris, the recommended Kenya safari tour operator before your trip starts. We’re here to help!
13. Dietary Requests For Your Upcoming Safari
To ensure your experience is enjoyable, we kindly ask that you inform us of any special dietary requirements at the time of booking. This includes food allergies, vegetarian preferences, gluten-free meals, and any other specific needs you may have.
We will communicate this information to your accommodations, but we also recommend discussing your dietary preferences with the chefs and servers upon your arrival at the hotels, villas, lodges, or camps. This will help us provide you with the best possible dining experience.
If you have any questions or need further assistance, please feel free to reach out.
14. How Can I Book A Safari With You?
Booking your unforgettable safari experience with DK Grand Safaris is a simple and enjoyable process! Here’s how to get started:
- Explore Our Packages:
- Visit our website to browse our diverse range of safari packages. Whether you’re seeking a luxury family safari in Kenya experience, a family-friendly adventure, or something tailored to your specific interests, we have options to suit every traveler. www.dkgrandsafaris.com
- Contact Us for Personalized Assistance:
- If you have questions or need help customizing your itinerary, please reach out! You can contact us via email or phone, and our friendly team will gladly assist you in planning your dream safari.
- info@dkgrandsafaris.com Nairobi office Phone +254.722.740.615
- swainandassociates@telus.net North America Office Phone 604.838.7736
- Receive Your Customized Quote:
- After you submit your inquiry, we’ll send you a detailed quote tailored to your preferences. This will outline the itinerary, accommodations, and pricing.
- Confirm Your Booking:
- Once you review the quote and are ready to proceed,
- We’ll check for the availability of accommodations and activities for your chosen dates and package, once confirmed…
- We’ll guide you through the booking process, including payment options
- You will then shop for your inbound and outbound flights to Kenya.
- Prepare for Your Safari Adventure:
- After your booking is confirmed, we’ll provide you with all the necessary information to prepare for your safari, including packing tips, travel documents, and other essential details for a smooth journey.
- Stay in Touch:
- Leading up to your trip, feel free to reach out with any questions or additional requests. Our team is here to ensure every aspect of your safari is perfect.
Our dedicated team at DK Grand Safaris, the best luxury tour operator in Kenya is committed to collaborate with you to customize your dream safari itinerary or a family safari package in Kenya by ensuring every detail aligns with your vision. Let us help you create the adventure of a lifetime!
15. Safari Payment Options
When planning your safari, it’s essential to understand the various payment methods available. You can choose from bank wire transfers, credit cards (Visa, MasterCard, and American Express), and personal checks (with prior arrangements). Please note that using a credit card will incur a surcharge of 4%.
All quotes are provided in US dollars, and all payments must be made in US dollars. For tipping while on safari, we recommend using US dollars as well; converting to local currency may not be necessary due to fluctuating exchange rates.
Accepted Forms of Payment
- Credit/Debit Cards:
- Visa and MasterCard: These are the most widely accepted options and are preferred for online bookings. They offer convenience and security.
- American Express: While accepted by some vendors, it is less common in Kenya, so please confirm acceptance in advance.
- Surcharges: Be aware of potential surcharges when using credit cards. The exact percentage can vary based on the card type, so check with your provider for specific fees.
- Bank Transfers:
- Direct Transfers: You can arrange direct bank transfers for your payments. Ensure you allow sufficient processing time, especially for international transactions.
- Transfer Fees: Be mindful of any international transfer fees that may apply, as these can vary by bank.
- Cash:
- Cash Payments: Cash payments in USD may be accepted for on-the-ground expenses. It’s wise to have cash on hand for tipping and minor purchases.
- Small Denominations: Carry small bills for convenience, as many vendors may not have change for larger notes.
Tips for Payment
- Notify Your Bank: Inform your bank of your travel plans to avoid issues with card usage while abroad. This can help prevent your card from being flagged for suspicious activity.
- Check for Fees: Be aware of any foreign transaction fees that may apply to your credit or debit card transactions. Some cards offer fee-free foreign transactions.
- Currency Conversion: All payments must be made in USD ONLY. Avoid converting currency during your trip to simplify transactions.
- Keep Receipts: Always retain receipts for any payments made. This is important for your records and can be helpful in case of disputes or questions about charges.
For the latest information on payment methods and updates, DK Grand Safaris—Kenya’s premier tour company—will keep you informed. Our goal is to ensure a seamless and enjoyable experience throughout your safari adventure.
16. What happens in case I have to cancel my trip?
If you need to change or cancel your travel plans for any reason, please email us immediately. Timely communication is essential for us to assist you effectively.
Please note that once your reservation has been confirmed and the deposit has been paid to our various suppliers, any changes or cancellations may incur a cancellation fee. The specifics of these fees will depend on the terms set by the suppliers.
For comprehensive information regarding our policies on changes, cancellations, and associated fees, please refer to our Terms & Conditions. We appreciate your understanding and cooperation in this matter.